NADRA Centralized Complaint Management System (NCCMS)
“NCCMS allows applicants to register their complaints without visiting to NADRA Centers.”
NADRA launched its online complaint management system that makes it possible to submit your issue within a few clicks. The newly integrated system provides more value to its customer.
Traditional Methods to Register Complain
- Via Social Media (Facebook, Twitter, etc.)
- Pakistan’s Citizen Portal
- Manually Written on Paper
- Walk-in Visitors
Previously, customer reports were managed through all of these channels. The gathered applications cause delayed responses. However, these problems have been resolved now.
Features of NCCMS
- Improved Customer Experience
- Simple and Easy
- Efficient and Effective Processing
- Status Tracking
- 27/4 Support 📞
Complaints regarding documents
- National Identity Card
- Child Registration Certificate
- Family Registration Certificate
- Vaccination Certificate
- Sehat Card
How to register your complaint using NCCMS:
Step-1: Click on the New Complaint
Step-2: Enter the required data in cells
Step-3: Select category & type details
Step-4: Tap on Launch Complaint
Step-5: Your Complaint is successfully registered
Other Ways
- Via Helpline for Mobile Users 1777
- Via Helpline for users 051-111786100
- Facebook Page
- Twitter Page
Special Features
Applicants get a reliable experience with this system because if a complaint is not resolved in due time, it is automatically forwarded to Chairman NADRA.
Also Read: How to Track Status of NADRA Registered Complaint?
FAQ
As a content writer, business student, and non-fiction book reader, Muhammad Husain has a keen interest in observing Pakistani organizations and sharing his knowledge and insights on a variety of topics. Bringing a unique blend of practicality and creativity to articles on Pakistani business operations and personal experiences.
I am dedicated to creating informative and engaging content that inspires readers to learn more about Pakistani culture.
NRC Shah Faisal Mr Iqbal wagho assistant director he miss behaviour
You can register complaint regarding NRC at https://www.pakistantumhetoho.com.pk/how-to-register-a-complaint-in-nadra-online/ or helpline 1777.
Complaint Number
5479427915
Name
Sajid Iqbal
Complaint Type Citizen Number
NICOP/Smart NICOP
Tracking ID
770004145943
Complaint Details
Dear Sir/Madam I applied for NICOP in August 2022 and its almost 6 months and I am still waiting for the document to be delivered. The NADRA has already completed the inquiry and verification process but I am still suffering an Identity crises due to the delays at the part of NADRA Kindly expedite the process and deliver my card at the earliest Looking forward to hear from you at the earliest possible Best regards SAJID IQBAL
Complaint Launch Date
03-Feb-2023
Kindly, approach Nadra Helpline or Nadra Center directly to get your issue resolved. Also, never share your details in the comments section.